Online gambling software supplier EveryMatrix on Wednesday announced that it has successfully secured an ISO 20000 certification after nearly a year-long review of its internal service management system, procedures, and frameworks.
ISO 20000 is an international quality standard designed by the International Organisation for Standardization (ISO) and the International Electrotechnical Commission (IEC).
Generally speaking, the ISO 20000 standard provides tech companies with the opportunity to align their management processes with the best international practices. In addition, such companies can implement a consistent and reliable system that can help them achieve cost efficiency while also building resilience.
The ISO 20000 certification comes as the latest big milestone achieved by EveryMatrix. The company said that it demonstrates and reiterates its commitment to providing the best IT services in place and ensuring these are regularly monitored, tested, and enhanced over time.
It should further be noted that the online casino and sports betting technology provider already holds an ISO 27001 for data security and is fully compliant with Europe’s General Data Protection Regulation (GDPR), which was originally published in the spring of 2016 and was implemented in May 2018 as a regulation that addresses data and privacy protection in the European Union and the European Economic Area.
Recent Certification Shows Level of Maturity Reached by EveryMatrix
Commenting on their latest big news, EveryMatrix Chief Commercial Officer Stian Hornsletten said that they have been undertaking in-depth internal audits to make sure that their “way of working is delivering the best outcome for our clients.”
Mr. Hornsletten went on to say that securing the ISO 20000 certification demonstrates the level of maturity the company has reached and the responsibility that it has implemented in the work it does for clients worldwide.
The official further pointed out that EveryMatrix places customer satisfaction and confidence in its ability to “deliver a world-class software solution at the top of our priority list” and that “being a reliable partner is not only necessary, but it sits at the core of our day-to-day operations.”
Earlier this week, EveryMatrix celebrated another important milestone. The company secured its first platform client in Mexico through a partnership with local operator Group Foliatti which seeks to launch its first online casino brand.
EveryMatrix is currently licensed in Malta, the UK, and Romania and its products are certified by the competent regulators in more than 15 countries across Europe and Latin America. It is also now looking to expand its presence in the lucrative US regulated online gambling space.
The company last year applied for regulatory approval with the New Jersey Division of Gaming Enforcement and has recently received Completed Application status from the regulator. It now awaits transactional waiver to enter the Garden State’s market and provide its products and services to locally licensed operators.
Source: EveryMatrix gains ISO 20000 certification, EveryMatrix Newsroom, June 16, 2021